Terms and Conditions

1. About Three Clicks

Three Clicks is a Chennai-based curated re-commerce business offering pre-owned electronics, video games, books, sports equipment and other selected categories. Its services include direct purchasing, resale, assisted selling, selected consignment arrangements and product exchanges.

2. Eligibility and Customer Accounts

Services are available exclusively to residents of India who are at least 18 years old and legally able to enter agreements. Three Clicks does not offer international shipping. You must provide accurate account, contact and delivery information. Some destinations within India may not be serviceable, and Three Clicks may decline or cancel an ineligible transaction subject to applicable law and refund obligations.

3. Product Listings and Condition

Products are generally pre-owned. Listings may describe condition, functionality, accessories, limitations and visible wear, with images intended to help you assess the item. Small differences can occur because of lighting, display settings and the nature of used goods. Review the listing and disclosures before purchasing.

4. Product Availability and Pricing

Pre-owned prices may change due to market demand, availability, condition, rarity and other market circumstances. Three Clicks may increase, decrease or otherwise revise prices for future purchases, but a revised price will not apply retrospectively to an already confirmed order. A Share Your Price offer does not guarantee acceptance or reserve a product. For a genuine pricing error, Three Clicks may contact you and, where fulfilment cannot proceed, cancel and refund the payment received subject to applicable law.

5. Purchasing Products

Submitting an order is a request to purchase and does not itself guarantee acceptance. An order is confirmed when Three Clicks accepts it through the applicable process. You are responsible for reviewing the description, condition, delivery details and total amount before completing a purchase.

6. Payments

Payments must use methods made available at checkout and may be subject to provider verification. An order may be held, declined or cancelled where payment is not authorised, cannot be verified or appears affected by misuse. Approved refunds are made through the applicable payment channel subject to law and provider processes.

7. Shipping and Delivery

Three Clicks ships only to eligible locations within India; shipping may not be available in every state, city, town or postal-code area. If uncertain, contact Three Clicks before ordering. Three Clicks may decline or cancel an order where the destination is not serviceable or the product cannot reasonably be shipped. If cancelled for that reason, any amount already paid will be fully refunded through the applicable payment channel in accordance with applicable law.

Applicable shipping charges are shown or communicated before purchase. Delivery estimates are indicative and may be affected by courier operations, weather, address issues, public events and other circumstances. You must provide a complete, accurate address. Nothing limits statutory delivery or consumer-protection rights.

8. Order Cancellation

Cancellation requests are considered according to the order stage, product status and applicable law; a request does not guarantee cancellation. If accepted, any refund due is handled through the applicable payment channel. Rights that cannot lawfully be excluded remain unaffected.

9. Returns, Refunds and Product Issues

Change-of-mind requests are not ordinarily accepted for pre-owned products. Appropriate remedies may be available for a materially misdescribed product, incorrect delivery, or a product non-functional contrary to its description. Defects or limitations clearly disclosed before purchase are not misdescriptions. Contact Three Clicks with order details and a clear description; any return, replacement, repair, adjustment or refund depends on the circumstances, evidence, product condition and applicable law. No fixed return period or unsupported refund deadline is promised.

10. Warranty and Product Support

No voluntary manufacturer or Three Clicks warranty applies by default unless expressly stated on the listing, invoice or purchase documentation. This does not exclude statutory rights. Where appropriate, Three Clicks may assess the product and provide a remedy available in the circumstances; customers should not be directed automatically to a manufacturer for an issue that may be Three Clicks' responsibility.

11. Selling Products to Three Clicks

Three Clicks may evaluate a submitted product's condition, functionality, authenticity, ownership and resale suitability. A submission or quote request does not guarantee purchase. If an offer is accepted, ownership transfers according to the agreed purchase and payment arrangements. You confirm that you may lawfully sell the product and that it is not stolen, counterfeit or subject to another person's claim.

12. Assisted Selling and Consignment

Assisted selling differs from a direct purchase. Ownership does not automatically transfer to Three Clicks. Custody, commission, selling price, expenses, payment and withdrawal arrangements depend on the seller agreement. There is no promise of a guaranteed price, sale or fixed payment timeline unless expressly agreed in writing.

13. Product Exchanges

Exchange requests are subject to product evaluation, availability and acceptance. Products, values, condition requirements, any price difference and other arrangements will be agreed for the particular exchange. A request does not guarantee acceptance or completion.

14. Product Authenticity and Ownership

Three Clicks takes reasonable steps to assess products, but pre-owned goods can be difficult to verify in every respect. Unless expressly stated, it does not provide manufacturer-backed certification of authenticity. Sellers must provide truthful information and lawful ownership. Three Clicks may decline, remove or report products where it suspects counterfeit goods, stolen property, unlawful conduct or a third-party claim.

15. Customer and Seller Responsibilities

You must use the services lawfully, provide accurate information, protect credentials, cooperate with delivery or evaluation and avoid fraud, abuse, misleading statements or interference. Sellers must disclose relevant product history, faults and ownership issues. Do not misuse Three Clicks content, systems, branding or another person's personal information.

16. Privacy and Personal Information

Our Privacy Policy explains how Three Clicks handles personal data, payment information, cookies, analytics and privacy requests. Necessary disclosures may be made to payment providers, couriers and other authorised service providers as described there.

17. Intellectual Property

Three Clicks and its licensors own or control the website's branding, text, photographs, descriptions, graphics and other content, except third-party or user-submitted material. You may use the website for its intended lawful purpose, but may not copy, reproduce, modify, distribute or commercially exploit Three Clicks content without permission.

18. Website Availability and Changes

We may update, suspend or change parts of the website, services, categories or content. The website may be unavailable because of maintenance, technical faults, security events or circumstances outside our control. These limitations do not remove rights that apply under law.

19. Limitation of Liability

To the maximum extent permitted by Indian law, Three Clicks is not responsible for indirect, incidental, special or consequential loss arising from the website or services. Nothing excludes liability that cannot lawfully be excluded, including applicable consumer rights.

20. Indemnification

To the extent permitted by law, you agree to compensate Three Clicks for losses, claims and reasonable costs arising from unlawful conduct, material misrepresentation, breach of these Terms or a dispute concerning a product you offered, sold or transferred. This does not cover liability that cannot lawfully be excluded.

21. Complaints and Grievance Resolution

Raise concerns about products, orders, payments, shipping, refunds, returns, selling arrangements or other services at support@threeclicks.in or +91 73393 73017. Include relevant order or enquiry details. Three Clicks will handle complaints in accordance with applicable consumer-protection requirements.

22. Changes to These Terms

Three Clicks may update these Terms when services, practices or legal requirements change. The updated version will be published here with a revised last-updated or effective date. Changes will not retrospectively alter an already confirmed order except where permitted or required by law.

23. Contact Information

For questions about these Terms or Three Clicks services, contact support@threeclicks.in or +91 73393 73017. Three Clicks is based in Chennai, Tamil Nadu, India.